This Notice is addressed to all users of personal data held by HIGH PERFORMANCE RECOVERY SA DE CV in compliance with the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and other applicable laws.

Identity and address of the person responsible for processing the personal data.

HIGH PERFORMANCE RECOVERY SA DE CV (hereinafter HIGH PERFORMANCE RECOVERY SA DE CV), is a company incorporated under the laws of the United Mexican States, located at: GUILLERMO GONZALEZ CAMARENA #1100. The purpose of this Privacy Notice is to protect the personal data of the users of the internet website https://rhino-performance.com; therefore HIGH PERFORMANCE RECOVERY SA DE CV protects and safeguards your personal data to avoid damage, loss, destruction, theft, loss or alteration, as well as unauthorized processing of the same.

The purposes of the treatment.

The personal data that we will collect from you will be used for the following necessary purposes:

• The marketing of our goods and/or products.
• The processing of the purchase of our goods and/or products.
• The processing of payment for our goods and/or products.
• The fulfillment of the obligations derived from the commercialization of our goods and/or products.
• Deliver to you, at the store and/or at the address indicated, the goods and/or products purchased.
• The return and/or exchange of the goods and/or products purchased.
• The application of the warranty with respect to the goods and/or products purchased.
• The issuance of invoices and/or receipts.
• Your incorporation in our customer database.
• Inform you and/or contact you by any optical, sound or technological means (WhatsApp, SMS, telephone, email, among others), regarding the status of your purchases and/or delivery of your goods and/or products.
• Inform you and/or contact you by any optical, sound or technological means (WhatsApp, SMS, telephone, email, among others), regarding the shipment and/or estimated delivery date of the purchased good and/or product.
• Your participation in benefit and loyalty programs.
• Deliver to you, at the store and/or at the address indicated, the loyalty rewards.
• Update your personal data.
• Identify your tastes, habits, preferences and purchase history to offer you the goods and/or products that suit your needs.
• Give attention to your requests, inquiries, complaints, claims and suggestions, with respect to contractual, commercial, property and financial relations that you have with _______.
• To pay attention to the judicial and administrative procedures, processed before the Federal, State, Municipal and Mexico City authorities, in which we are both parties.
• Send notices of any changes that may be made to this Privacy Notice.

Likewise, the personal data that we will collect from you will be used for the following non-necessary purposes:

• Develop and manage our goods and/or products.
• To provide you with advertising, publicity, notices and notifications about our goods and/or products, to the extent permitted by applicable law.
• Evaluation of the quality of the service or of the goods and/or products we market.
• Market research.
• Inform you about promotions and advertising.

In the event that you wish to limit the use or disclosure of your personal data for the purposes described as not necessary, please send an e-mail to the following address: [email protected], requesting that your personal data not be used for the purposes described as not necessary in this Privacy Notice.

Personal data that will be subject to processing.

For the purposes of this Privacy Notice, which allow us to carry out the purposes described above, we inform you that your personal data that will be subject to processing correspond to personal identification, contact, commercial, financial and property data, such as: name, address, telephone number, email, bank card details, account numbers, Interbank CLABE numbers, Federal Taxpayers Registry, billing information.

Sensitive personal data.

We inform you that, not being necessary to carry out the purposes of treatment that are indicated below, none of your sensitive personal data will be treated by HIGH PERFORMANCE RECOVERY SA DE CV.

The choices and means offered to limit the use or disclosure of your data.

We inform you that HIGH PERFORMANCE RECOVERY SA DE CV implements security, technical, administrative and physical measures necessary to protect your personal data in order to prevent the use, damage, loss, alteration, destruction, unauthorized access or treatment.

In case you wish to limit the use or disclosure of your personal data, please send an e-mail to the following address: [email protected], requesting to be included in our internal exclusion list of not to be contacted for promotional and marketing purposes.

We also inform you that you may register in the Public Registry to Avoid Advertising (REPEP) of the Federal Consumer Protection Agency, which can be consulted at the following link: https://repep.profeco.gob.mx/.

Means to exercise the rights of access, rectification, cancellation or opposition, in accordance with the provisions of the Law.

The holders of the personal data in our possession may exercise their rights of Access, Rectification, Cancellation and Opposition (ARCO Rights) conferred by the Federal Law for the Protection of Personal Data in Possession of Individuals, by sending their request via email to [email protected], All requests must comply with the following requirements:

• Include name and address, as well as e-mail address to communicate the response to your request.
• Accompany an official identification that proves the identity of the holder.
• Include a clear and precise description of the personal data with respect to which they will exercise the rights conferred by the Law.
• Attach any element or document that facilitates the location of the personal data in question.

The response will be delivered to the holder via e-mail, within a period of no more than twenty working days, counted from the day following receipt of the request, so that, if it is appropriate, it will be effective within fifteen working days following the date on which the holder receives the response. In the event that the holder does not receive the response within the indicated term, it shall be understood that the request has been resolved in a negative sense.

In the event that the holder has exercised his right of access and the response to his request has been positive, the personal data requested will be delivered to him via e-mail, for which he will receive a PDF file with the personal data in question.

Transfers of personal data.

Your privacy, security and trust is very important for HIGH PERFORMANCE RECOVERY SA DE CV, therefore we inform you that your personal data in our possession, as well as any other information currently or in the future in our databases, will be treated by HIGH PERFORMANCE RECOVERY SA DE CV and by those national or foreign third parties who, by their contractual relationship, commercial or business with our company, also need to treat your personal data for some of the necessary purposes set forth in this Privacy Notice, in terms of the provisions of Articles 36 and 37 of the Federal Law of Personal Data, commercial or business relationship with our company, have the need to also treat your personal data for some of the necessary purposes established in this Privacy Notice, in terms of the stipulated in articles 36 and 37 of the Federal Law of Personal Data in Possession of Individuals and 68, 71 and 74 of the Regulation of the Federal Law of Personal Data in Possession of Individuals.

In case you do not want your personal data to be transferred to third parties, please send an email to the following address: [email protected] at the time you consider it convenient. If you do not express any opposition within five (7) business days after you become aware of this Privacy Notice, it will be understood that you expressly authorize [email protected] to transfer your personal data.

Likewise, we inform you that we may be obliged to share your personal data with the judicial or administrative authority, whether Federal, State or Municipal, when so required by any of them in the due exercise of their functions.

Finally, we inform you that in case HIGH PERFORMANCE RECOVERY SA DE CV merges, splits, changes its controlling company or in any way affects its corporate structure, your personal data will be transferred to the corresponding company or companies.

Communication of changes to the Privacy Notice.

In case HIGH PERFORMANCE RECOVERY SA DE CV makes any changes to this Privacy Notice, this will be announced through our website https://rhino-performance.com/.

HIGH PERFORMANCE RECOVERY SA DE CV reserves the right to periodically update this Notice, in which case it will inform you through the means described above.

Use of tracking technologies.

We inform you that on our website we use cookies, web beacons and other tracking technologies to monitor your behavior as an Internet user, in order to provide better service, present advertising and offers tailored to your interests, personalize your experience on our website, as well as to offer you new products based on your preferences.

The personal data that we obtain with these tracking technologies consists of: Internet browsing habits, hours and time spent browsing our website, sections consulted and Internet pages that have been accessed previously to ours.

We inform you that on our website we use cookies, web beacons and other tracking technologies to monitor your behavior as an Internet user, in order to provide better service, present advertising and offers tailored to your interests, personalize your experience on our website, as well as to offer you new products based on your preferences.

The personal data that we obtain with these tracking technologies consists of: Internet browsing habits, hours and time spent browsing our website, sections consulted and Internet pages that have been accessed previously to ours.

Revocation of consent.

We inform you that in case you wish to revoke the consent you have given us for the processing of your personal data, you may do so at any time, for which you must send an email to the address: [email protected], in accordance with the provisions of Article 8 of the Federal Law for the Protection of Personal Data Held by Private Parties and 21 of the Regulations of the Federal Law for the Protection of Personal Data Held by Private Parties.

Said e-mail must include the following information:

• Name, address and e-mail to communicate the response to your request.
• Accompany an official identification that proves the identity of the holder.
• Attach any element or document that facilitates the location of your personal data.

The corresponding response will be delivered to the holder via email, within a period not exceeding twenty working days, counted from the day following the receipt of the revocation request.

This Privacy Notice is strictly governed by the Federal Law of Personal Data in Possession of Individuals, its regulations and other applicable laws; therefore, upon acceptance of this Notice, in case of any dispute or claim arising from it, it shall be submitted to the Courts of Mexico City.

I consent and authorize the legal entity: HIGH PERFORMANCE RECOVERY SA DE CV, that my personal data will be treated in accordance with the provisions of this Privacy Notice.

Date this Privacy Notice was last updated: 01/26/2022.